Special Content Removal Requests

There comes a time when sensative content is posted that is especially "touchy" to certain members. While it is clear, what is acceptable content, sometimes, that content needs to be removed.

If an alert, such as an accident, is posted on the group(s) or sites, and a family member would like to have the content removed, there is now a policy, proceedure, and protocol to accomidate those needs. Below is an outline.

POLICY - Spot-a-Cop understands and respects sensative content. If such content is posted and a formal request has been initiated by the family, we will remove it despite it being within SOP guidelines. This will be done only after the accident and immediate concern and/or effect to the community has been neutralized, the post ceases to be an "alert" and becomes "news" and therefore, may ONLY THEN be removed. The original author, provided the content was approved content (SOP), shall not be penalized in anyway.

PROCEEDURE - To have content removed for this and any reason, you MUST submit a FORMAL REQUEST. The administration will review your request and make a ruling. You WILL be notified. A SaC Rep may be requested to assist you during this process. Simply make your request at anytime during the phase of your request.

Once a ruling has been reached, you shall be notified and said changes will be posted and carried out according to the administrations discretion at the time of reviewing the matter.

PROTOCOL - The following is the standard protocol for addressing FORMAL REQUESTS. Anything noted with an * is debatable and may be circumvented, altered, or observed in part.

1. A Formal Complaint is submitted by one of the following methods. For content removal for SENSATIVE REASONS, it may be submitted by posting a comment tagging an admin as well as the author. Request that the author consider removing the post when the alert has been cleared. Likewise, ask the admin. Sometimes, the author removes the post when asked politely accompanied by a fairly decent reason.

The next way is to goto our website and visit the Members Area and submit your REQUEST (Not a Complaint.)

2. An admin will review the post to ensure that it is within SOP guidelines first and foremost. If it goes against the SOP it will be removed. If it IS within guidelines, the content will be removed once the alert has been CLEARED.

3. The admin will record the removal in the appropriate designated archives for future reference including all names (author(s), petitioner(s), and a screenshot of the post to be removed. NO VOTE IS REQUIRED FOR REMOVAL OF REQUESTED REMOVALS.

*4. The admin will then post a notice of the content removal citing that it was removed due to formal request. The original author should be notified if possible.

If your content has been removed, you may inquire as to why, but if it was removed under the SENSATIVE CONTENT reason, please understand that you did NOTHING wrong and your post was removed out of curtesy.

Definitions

CLEARED - The alert no longer poses a threat or immediate concern to the community. (i.e. Traffic accident, Emergency Medical Situation, etc.)

FORMAL REQUEST - A request addressed to the administration including a call to action requiring an official response.

SENSITIVE CONTENT - Content that causes emotional stress on family members. (i.e. A post containing photos of a mangled vehicle where a fatality or injury occured.)